On Amazon What Happens if You Cancel a Return Can You Return It Again
Oft asked questions most returns, refunds and replacements
What tin can I render?
You may request returns for most items you buy from the sellers listed on Amazon.in. However, you can only render items explicitly identified every bit "returnable" on the production item page and/or our policy and within the 'render window' flow. Please refer to the Amazon.in Returns policy. to know which categories are "non-returnable" and the specific render windows for categories eligible for return.
Items are returnable if yous've received them in a condition that is -
- Physically damaged
- Has missing parts or accessories
- Defective
- Different from its clarification on the product detail page on Amazon.in
How to return items?
- Go to Your Orders. (ensure you take signed in before)
- Choose an item that yous desire to render or replace.
- Select a reason from carte and continue.
For seller-fulfilled orders, you lot need to contact the seller to initiate returns. To do so -
- Go to Your Orders.
- Choose an item that you want to render or replace.
- Select Contact seller. You lot volition exist directed to the Seller Messaging Banana.
- Select the appropriate choice and start the chat.
Go to Your Orders to initiate a return.
Notation: The above process is applicable only if the product is returnable and the return window is nevertheless active.
If you need to contact the seller, this must exist done in line with our return policy mentioned in Amazon.in Returns Policy. If a seller fails to address your query in three business concern days, the Amazon A-to-z Guarantee is bachelor to you.
What are the render guidelines?
Following are the return guidelines:
- Your address and the item that you wish to render must be eligible for return.
- If the return is not eligible for Pickup, a Self-Return option volition be given. For more than details, please see our Render Option up and Self Send Guidelines.
- Once the return is received, you lot will, in accordance with Amazon.in Refund Policy, be issued a refund to your original payment method.
For Pay on Delivery orders, refunds volition be processed either to your bank business relationship (via National Electronic Funds Transfer (NEFT)) or Amazon business relationship (as Amazon Pay rest).
For Pay on Commitment orders, refunds volition be processed either to your bank account (via National Electronic Funds Transfer (NEFT)) or Amazon account (as Amazon Pay rest).
Where can I view status of return?
- Locate the detail from Your Orders
- Select Return/Refund status
How can I return a Souvenir?
To initiate return, please visit the Gift Returns choice. Enter the gild number.
Detailed guidance on render procedure can be found hither.
For items eligible for refund as per render policy, you tin as well render the souvenir item in exchange for an Amazon Pay Gift Bill of fare, if the gift giver has sent a Gift Receipt to you. For guidance on returning a souvenir particular using a souvenir receipt, delight see Gift Receipts.
For certain items with replacement only policy (Smartphones, Telly, Refrigerators, Washing machine, Laptops etc.), you can become a replacement later on verification of the issue.
How can I return a Souvenir Card?
Gift cards once purchased cannot be cancelled or returned due to regulatory restrictions.
If you need help with adding gift bill of fare balance to your account or using information technology, delight refer our policy on Amazon Pay Gift Card.
Can I render a Global Store Product?
The General Returns Policy is applicative for all Amazon Global Store Products. Eligible products can exist returned through courier Pick-upward or Self-return. Nosotros only offer Cocky-Render for products worth more than than Rs.25,000.
For more than details, delight see our Amazon Global Store Return & Refund Policy.
Tin my order exist replaced?
Merely 
Fulfilled by Amazon items, 
Prime eligible items and few Seller Fulfilled items can exist replaced.
If the detail y'all ordered arrived in a physically damaged/ defective condition or is different from their description on the production particular page, or has missing parts or accessories, it will be eligible for a free replacement as long every bit the exact item is bachelor with the same seller.
For more details, please see Amazon.in Replacement Policy.
When will I get my refund?
Post-obit are the refund processing timelines after the item is received by Amazon or the Seller notifies united states of the receipt of the return:
| Refund method | Refund Fourth dimension-frame | |
| FBA orders | Seller-Fulfilled orders | |
| Prepaid Orders | ||
| Amazon Pay Balance | 2 hours | |
| Credit/Debit Menu | 2-4 Business concern Days | three-5 Business organisation Days |
| Net Banking (Credited to Banking company Account) | ||
| UPI Linked Banking company Account | 2-4 business days | |
| Pay on Delivery Orders | ||
| NEFT to Depository financial institution Account | 2-4 Business organisation Days | iii-5 Business Days |
| Amazon Pay Balance | 2 hours | |
| Paper Check | 8-x business days | |
For more than details, please see Amazon.in Refund Policy
Source: https://www.amazon.in/gp/help/customer/display.html?nodeId=202115040
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